Every fleet manager dreads having a vehicle down for any amount of time as it quickly takes a toll on productivity and profits. Whether a vehicle is out of gas, has a flat tire or a dead battery, the goal of every fleet manager is to have the situation dealt with as soon as possible to get that vehicle back on the road to keep business going without too severe of a disruption. Businesses have many options for roadside services to help deal with vehicle breakdowns or other situations when vehicles are out on the roads, but we’d like to share why we believe you should strongly consider using Geotab’s Roadside Assistance.
Geotab Roadside (available in the U.S. and Canada) is a simple solution for dispatching roadside assistance to fleet vehicles experiencing a breakdown or another type of roadside issue. Powered by Rapitow, Geotab Roadside has a roadside assistance network of more than 45,000 service providers. When a roadside assistance request is sent, it is sent to the closest service provider ensuring a fast response. Services are provided 24/7 and 365 days a year.
Using Geotab Roadside allows you to track the service time on the app with accurate GPS data, and watch the service vehicle drive to your location. This gives the driver assurance on how soon someone will be there and also allows your fleet dispatchers to update customers or receiving areas that the driver will be late, if needed.
Fleets often pay too much for roadside assistance programs, only receiving a slight discount from what a consumer would pay for services. Geotab Roadside, on the other hands, is offered free of charge for Light-Duty vehicles located in the U.S. and Canada, with a fleet-wide* subscription to the Geotab ProPlus plan.
The following services are complimentary for Light-Duty vehicles:
- Towing for up to 25 miles (40 kilometers)
- Flat tire change
- Battery boost
- Fuel delivery
- Lockout service
(*Standard rates apply for servicing Medium-Duty and Heavy-Duty vehicles, and for Light-Duty vehicle services exceeding the complimentary services listed)
For more information, or to get started with Geotab Roadside to help you minimize the downtime of your fleet, contact us today.