We pride ourselves on being able to offer the best quality and the highest level of support to our clients. Remember, when you are a customer of GPS to GO, you enjoy free, ongoing technical support and training for whenever you need it.
Support Tickets / Contacting Support
We use Zendesk so we never miss your requests for help, this creates a recorded ticket that we cant miss until you've been fully helped. We usually get over 1000 requests a year and the average time to full completion averages only 45 minutes!
To contact support & submit a support Ticket, please call our support line 1-613-680-8402 or simply send an e-mail for a fast and efficient answer to your question.
Hardware Installations
As with our software support & all of our customer interactions we offer real personalized service you can understand & rely on.
GPS to GO sets itself apart with our ”real person” live tech support & training over the phone & webinar on your schedule. For helpful videos on installation & using all the various features of the Geotab fleet management software.
Software Training
GPS to GO sets itself apart with our “real” person live training over the phone & webinar on your schedule so you can quickly begin using the Geotab platform just as we said it would & could be, tailored for you, just ask!
When you're a customer of ours you'll always enjoy our LIVE personalized one on one webinar training & tech support. Just contact us as above numbers anytime Monday to Friday 09:00 - 17:00 EST.
You can also access helpful videos on using all the various features of the Geotab fleet management software.