Here’s another great feature that comes pre-loaded with your MyGeotab account and can keep your fleet tracking efforts rolling along smoothly. It’s called the Watchdog Report, and allows you to check on the status of your vehicles with just a quick glance.
To access this report, show your list of vehicles in your MyGeotab account, click view, then click Watchdog Report. This will show you the addresses, dates and times and serial numbers of your vehicles, and whether they’re communicating properly.
Check out this short video for a quick overview of working with the Watchdog Report:
Utilizing the Watchdog Report
The watchdog report is an excellent resource in MyGeotab that gives you a quick health summary overview of all your devices in your fleet. You can easily filter out the devices that may need to be investigated from ones that are reporting healthy.
A live device in a healthy state should be communicating with MyGeotab at least once every 24 hours. From the watchdog report you will be able to see which devices have stopped communicating and need to be followed up on.
Devices can stop communicating for a wide range of reasons. For instance, some devices may drive into an area out of cellular coverage and stay out of coverage for a number of days. It is also common for a device to be unplugged while in the shop for maintenance. A non-communicating device can even indicate a larger issue with the vehicle itself, such as a dead battery. Reviewing the watchdog report regularly will allow you to jump on top of any potential issues early and ensure that your telematics devices are always reporting the data you need.
Current Status and Install Info
In addition to the summary view provided by the watchdog report, MyGeotab also provides a detailed status page, which you can view for each device in your fleet.
Located in the Device Editor page for any device, the “Current Status and Install Info” button provides very useful information when determining if there is an issue with a specific device in the field.
Get Rolling with Geotab Today
The Watchdog report is just one very small part of what makes Geotab the best fleet tracking system on the market today.
Russ Salo, President
GPS to GO, now you know