It’s the start of the new year, and with it comes the opportunity to turn your weaknesses intro strengths.
Many businesses cite customer service as one of their strengths, but when it comes to using telematics, the ability to provide superior service can be had.
So how does the Geotab fleet tracking solution really help your business improve on your customer service? Telematics offers 4 distinct advantages that can help separate you from your competitors – or vice versa!
- Instantly find and dispatch the closest vehicle to the customer’s location for faster response times
- Utilize efficient route planning tools to help avoid slow traffic or construction for more accurate estimates time of arrivals (ETA’s).
- Real time reporting allows you to continuously see how far a vehicle is from a customer’s location at any instance so you can update ETA’s in real time.
- Manage and mitigate any disputes about arrivals or time spent at a job site with proof of service reports.
Watch Russ Salo from GPS to GO explain how you can do all of this in this quick video.
Learn more about how our fleet tracking solution can improve the customer service specifically to your company by getting in touch today.