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Freqently
Asked Questions
Quick Answers To Your Most Frequently Asked Questions...
Welcome to our Frequently Asked Questions page! Below you will find answers to the most popular questions about the GPS Child Locator Watch.
Just click on the category to be linked to the chosen category or a question to be automatically linked to the answer.
Does the GPS Personal Locator work indoors or under dense foliage?
How accurate is the GPS Personal Locator?
How many 'locates' can the GPS Personal Locator do?
How long does the charged battery last?
How long does it take to charge the battery?
How does the emergency response work?
What other applications are you thinking of applying this technology to?
What wireless technology does the Personal Locator use to transmit the GPS data?
Is the Personal Location System device water resistant? Can my child swim or bathe with it?
I'm concerned about my child losing the device. Is the GPS Personal Locator lockable?
What if someone tries to tamper with the GPS Personal Locator? Is it tamper and cut resistant?
Does the GPS Personal Locator make a sound when a page is received?
My child is young and I am concerned about him/her accidentally activating an emergency response. Can this feature be deactivated?
Will there be different colors to choose from?
What sizes are available?
What else does the GPS Personal Locator do?
When will the GPS Personal Locator be available?
Will the Personal Location System be available outside of the United States?
How do you plan on selling this product to consumers?
Can I use my credit card to order?
Can I send you a check?
Will there be a discount for families that purchase multiple units?
How can I be among the first to know when the GPS Personal Locator hits the market?
How much does the GPS Personal Locator cost?
Where can I get more information on your rate plans? What is the monthly cost?
Will there be a "family plan" where a plan's locates can be used for more than one child/wearer?
Does the GPS Personal Locator work indoors or under dense foliage?
The GPS Personal Locator utilizes enhanced GPS to determine its location, so it may work in environments where traditional GPS products do not, such as inside some buildings, urban canyons and dense foliage. The GPS Personal Locator will work in most wood frame buildings or next to non-shielded (not coated) windows typically found in homes.
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How accurate is the GPS Personal Locator?
Depending on conditions, the mapped location provided by the GPS Personal Locator is typically accurate within 10 meters.
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How many 'locates' can the GPS Personal Locator do?
A subscriber can typically do over 200 locates with a fully charged GPS Personal Locator.
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How long does the charged battery last?
A fully charged battery typically has close to 90 hours of standby time.
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How long does it take to charge the battery?
When the battery is fully depleted, it typically takes 6 hours to fully recharge it. For initial charging (before activation), the Xavier should be charged overnight.
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How does the emergency response work?
An emergency response can be activated in several ways
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the subscriber can request an emergency response by contacting the Location Service Center online or over the phone, or
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the wearer can request an emergency response by pressing two buttons on the Locator.
In both cases, the wearer's location and direction of movement is determined, and the information passed to our Emergency Operators, who are trained to handle these situations. Once they have validated the emergency, the Emergency Operators can dispatch local authorities to the wearer's location.
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What other applications are you thinking of applying this technology to?
Because our mission is to enable people to locate loved-ones as well as any items of value, we are reviewing applications for vehicle tracking, asset tracking, personal electronics and pet care.
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What wireless technology does the Personal Locator use to transmit the GPS data?
The GPS Personal Locator transmits its location information over a Nationwide GSM Network.
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Is the Personal Location System device water resistant? Can my child swim or bathe with it?
Yes, the GPS Personal Locator is not water resistant.
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I'm concerned about my child losing the device. Is the GPS Personal Locator lockable?
Yes. While the GPS Personal Locator works simply by placing it on the wearer's wrist, the wristband does not lock. There is an optional case that can lock the unit onto the users clothes.
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What if someone tries to tamper with the GPS Personal Locator? Is it tamper and cut resistant?
The device is made of a sturdy yet soft rubberized material, which is cut resistant. but there is no tamper.
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Does the GPS Personal Locator make a sound when a page is received?
The GPS Personal Locator features an audible incoming call Alert.
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My child is young and I am concerned about him/her accidentally activating an emergency response. Can this feature be deactivated?
Yes. You can deactivate this feature on your account "Preferences" page.
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Will there be different colors to choose from?
Yes. The GPS Personal Locator is currently only available in black. It will be available in two colors in the near future.
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What sizes are available?
Children, and Adult sizes available. A small/medium size that fits wrists 4 1/2" - 5 3/4". A medium/large size (5 1/2" - 6 3/4") will be available the first quarter of 2011.
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What else does the GPS Personal Locator do?
The GPS Personal Locator is also a Personal Communicator/Phone.
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When will the GPS Personal Locator be available?
GPS Personal Locator for Children is currently available.
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Will the Personal Location System be available outside of the United States?
Yes, Our first product works in the continental U.S., Alaska and Hawaii. The Xavier also works in Canada and Mexico.
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How do you plan on selling this product to consumers?
The GPS Personal Locator will be available on our Web Store December 2011.
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Can I use my credit card to order?
Your credit card will be charged when you place your advance order and you will be notified prior to shipping. This will also help us expedite shipment of your order once the product is available.
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Can I send you a check?
Yes, as we are accepting orders at this time, we will accept a check as means of reserving your GPS Personal Locator.
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Will there be a discount for families that purchase multiple units?
This program is not currently available but we are evaluating programs for future implementation.
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How can I be among the first to know when the GPS Personal Locator hits the market?
There is no longer a wait... We are shipping orders within 24 hours.
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How much does the GPS Personal Locator cost?
The GPS Personal Locator will sell for $299.99, plus monthly service plans that are comparable to other mobile devices, like cell phones, or your Internet service.
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Where can I get more information on your rate plans? What is the monthly cost?
There are a range of Monthly Service Plans to choose from depending on your needs.
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Will there be a "family plan" where a plan's locates can be used for more than one child/wearer?
We offer discounts for more than one unit.
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